Welcome to the DoorKing 1812 Manual, your comprehensive guide for installing, operating, and maintaining the DoorKing 1812 Telephone Intercom System. This manual provides detailed instructions and troubleshooting tips to ensure optimal performance and safety.
Overview of the DoorKing 1812 System
The DoorKing 1812 is a residential telephone intercom and access control system designed to integrate seamlessly with your home’s existing telephone line. It allows homeowners to communicate with visitors and control property access efficiently. The system supports surface, wall, or flush mounting options and is compatible with multiple entry points, making it a versatile solution for securing and managing your home’s entry systems.
Key Features and Benefits
The DoorKing 1812 offers versatile mounting options, including surface, wall, and flush mounts. It connects directly to your existing telephone line, eliminating the need for a second line. The system supports remote access via smartphone and integrates with up to seven entry points. Its PC-programmable design allows customization, while optional keypads enhance convenience. These features make it a reliable and flexible solution for home access control and communication.
Important Safety Precautions
Do not power the DoorKing 1812 from a 24-volt source, as this may cause irreversible damage. Ensure proper grounding to avoid electrical hazards. Handle components with care to prevent static discharge. Install in a dry, cool environment, away from direct sunlight and moisture. Follow all instructions carefully to maintain safety and system integrity. Improper installation or operation may void the warranty or lead to malfunctions.
System Requirements and Compatibility
The DoorKing 1812 is compatible with circuit board 1871-010 REV S or higher and works with standard telephone lines. It requires a 12-15V DC power supply.
Supported Models and Circuit Boards
The DoorKing 1812 manual supports models with circuit board 1871-010 REV S or higher. It is also compatible with the 1812-Plus model, featuring circuit board 1971-010. Ensure your system uses the correct hardware for optimal performance. DoorKing reserves the right to update products without notice, so verify compatibility before installation. Always refer to the manual for specific model requirements and updates.
Compatibility with Telephone Lines and Power Supplies
The DoorKing 1812 system is designed to connect directly to your existing telephone line, eliminating the need for a second line. It is not compatible with 24-volt power sources, such as gate operators, as this can cause damage. Ensure a stable power supply, preferably 12-15 VDC, for reliable operation. Some models, like the DoorBird D1812, require a separate PoE or power supply unit for proper functionality.
Installation and Setup
Install the DoorKing 1812 system by following the manual’s detailed instructions. Ensure proper wiring, hardware installation, and configuration to guarantee smooth operation and avoid damage.
Pre-Installation Checklist
- Verify the DoorKing 1812 model and circuit board version (1871-010 REV S or higher) to ensure compatibility.
- Review the manual thoroughly to understand installation steps and safety precautions.
- Ensure proper power supply (not from a 24V source) to avoid damage.
- Download necessary software or updates from DoorKing’s website.
- Prepare all required tools and materials for a smooth installation process.
Step-by-Step Installation Guide
- Mount the main unit securely, choosing from surface, wall, or flush mounting options.
- Install the bypass board and connect all wiring according to the diagram in the manual.
- Connect the power supply, ensuring it is not from a 24V source to avoid damage.
- Link the system to your telephone line for intercom functionality.
- Add optional keypads or expansion modules if required.
- Test the system thoroughly after installation to ensure proper operation.
For detailed wiring and configuration, refer to the DoorKing website.
Post-Installation Testing and Configuration
After installation, test the system to ensure all features function correctly. Verify intercom communication, access control, and power connectivity. Check for proper wiring and connections. Configure settings such as access codes and phone line preferences. Test optional keypads and expansion modules. Ensure the system integrates seamlessly with your existing telephone line. Refer to the manual for specific configuration instructions. For additional support, visit DoorKing’s official website.
Using the DoorKing 1812 System
The DoorKing 1812 is a telephone intercom system designed for residential use, allowing communication and access control via your existing phone line without additional monthly costs.
Basic Operations and Controls
The DoorKing 1812 system enables homeowners to communicate with visitors via their telephone line and control property access. Users can answer calls, converse with guests, and grant entry using their phone. The system supports basic keypad operations for setting access codes and configurations. This setup ensures seamless communication and access management without requiring additional phone lines or complex setups.
Advanced Features and Customization Options
The DoorKing 1812 system offers advanced features like PC programmability, enabling custom configurations and access control settings. Users can integrate optional expansion modules for enhanced functionality. The Access Plus software allows for programming entry codes and system parameters. Additional features include multiple entry point management and compatibility with smart home systems, providing a tailored and secure access control experience for residential properties.
Integrating with Smart Home Systems
The DoorKing 1812 system can seamlessly integrate with smart home systems, enhancing convenience and control. Using devices like Remootio, you can manage your gate or door via Bluetooth, Wi-Fi, or the internet. Compatibility with systems such as Google Assistant or Amazon Alexa allows voice command functionality. The Access Plus software enables remote programming, while optional keypads provide additional control points for a unified smart home experience.
Troubleshooting Common Issues
Identify and resolve power issues, error codes, and connectivity problems. Check wiring, ensure proper installation, and consult the manual for detailed solutions and safety guidelines.
Diagnosing Power and Connectivity Problems
Ensure the system is powered correctly, avoiding 24V sources to prevent damage. Check all wiring connections for integrity and proper installation. Verify the power supply meets specifications and test for any short circuits. Consult the manual for troubleshooting steps and solutions to common connectivity issues, ensuring optimal system performance and safety.
Resolving Common Error Codes and Beeps
Identify error codes and beeps by referring to the manual’s troubleshooting section. Check wiring for short circuits or loose connections. Ensure proper power supply and avoid using 24V sources. Test the system after addressing potential issues. If problems persist, contact DoorKing technical support for further assistance and solutions to restore functionality and performance.
Maintenance Tips for Optimal Performance
Regularly inspect and clean the system’s components to ensure proper function. Check for loose connections and verify power supply stability. Avoid exposing the unit to extreme weather conditions. Train users on proper operation to prevent misuse. Schedule annual professional inspections to maintain peak performance and address potential issues before they escalate. This ensures long-term reliability and efficiency of your DoorKing 1812 system.
Accessories and Add-Ons
Explore optional keypads, expansion modules, and compatible software to enhance your DoorKing 1812 system. These add-ons provide remote access, additional entry points, and advanced customization options.
Optional Keyboards and Expansion Modules
Enhance your DoorKing 1812 system with optional keypads and expansion modules. Secondary keypads enable remote access code activation, while expansion modules add functionality for multiple entry points. These accessories integrate seamlessly with the DoorKing 1812, offering advanced customization and control. Ensure compatibility with your system’s circuit board and follow installation guidelines for optimal performance. Expand your system’s capabilities with these versatile add-ons.
Compatible Software and Hardware Upgrades
The DoorKing 1812 supports various software and hardware upgrades to enhance functionality. The Access Plus software allows PC programming for advanced features. Hardware upgrades, such as secondary keypads, can expand system capabilities. Ensure all upgrades are compatible with your system’s circuit board. Visit the DoorKing website for a list of approved upgrades and detailed installation instructions.
Software and Firmware Updates
Regular software and firmware updates ensure your DoorKing 1812 system operates at peak performance. Visit the DoorKing website for the latest updates and installation guides.
How to Update Firmware Safely
- Download the latest firmware from the official DoorKing website.
- Use the Access Plus software for programming and updates.
- Avoid power loss during updates to prevent system damage.
- Follow the step-by-step instructions provided in the manual.
Ensure a stable connection and backup settings before proceeding.
Using the Access Plus Software
The Access Plus Software allows you to program and manage your DoorKing 1812 system. Download it from the official DoorKing website and install it on your PC. Use it to configure entry codes, monitor activity, and customize settings. The software provides a user-friendly interface for efficient system management, ensuring your intercom and access control functions operate smoothly.
- Connect your system to a computer via a compatible interface.
- Follow the manual for step-by-step programming guidance.
- Regularly update the software for enhanced features and security.
Technical Support and Resources
For assistance, visit the official DoorKing website for manuals, troubleshooting guides, and software downloads. Contact their support team directly at 310-645-0023 for personalized help.
Contacting DoorKing Support
For technical assistance, contact DoorKing support at 310-645-0023 or visit their official website at www.doorking.com. Their support team provides help with installation, troubleshooting, and maintenance. Online resources include manuals, troubleshooting guides, and software updates. For additional support, explore their documentation section or contact certified installers for professional assistance. DoorKing’s customer service is available to address your queries and ensure optimal system performance.
Online Manuals and Documentation
DoorKing provides extensive online resources, including manuals, installation guides, and troubleshooting tips. Visit their official website to access PDF manuals, user guides, and software updates for the DoorKing 1812 system. These documents are available for free and offer detailed instructions for installation, configuration, and maintenance. Utilize these resources to ensure proper setup and optimal performance of your DoorKing 1812 Telephone Intercom System.
With proper installation and maintenance, the DoorKing 1812 system enhances security and convenience. Follow guidelines for optimal performance and explore advanced features for a seamless experience.
Final Tips for Maximizing Your DoorKing 1812 Experience
To maximize your DoorKing 1812 experience, ensure proper installation, regular system updates, and adherence to safety guidelines. Explore advanced features like smart home integration and customizable settings for enhanced convenience. Maintain the system with routine checks, and consult the manual for troubleshooting common issues. By following these tips, you can optimize performance, security, and user satisfaction for years to come.
